Refund policy

What Is Our Return Policy?
We want you to be completely satisfied with your purchase. That’s why we offer free returns within 15 days from the date your order is delivered or received.

Return Eligibility:
Not all items are eligible for return. Products excluded under our return policy will be noted on the product pages and/or at checkout. To be eligible for a return:

• Your return must be initiated within 15 days of delivery/receipt, and the item(s) must be shipped back promptly.
• The item(s) should not have been marked as “Final Sale” or “Non-Returnable” at the time of purchase unless there’s a fault.
• Item(s) must be returned in their original packaging and in ‘as new’ condition. This includes all tags, boxes, ribbons, and any specialty packaging.

Condition Verification:
Before sending your item(s) back, please email us a photo of the item(s) so we can assess their condition. This helps us ensure the return is processed smoothly.

Bundle Refunds:
If you are returning part of a bundle, please note that the pricing for the remaining items will revert to the current sale price. Additionally, a $5 restocking fee will be applied to the refund amount for each returned item. Here’s how it works:

• Example: If you purchased a bundle for $138 and decide to return one item, the remaining item will be priced at its current sale price (e.g., $84). The refund will be calculated as follows: $138 (bundle price) - $84 (kept item price) - $5 (restocking fee) = $49 refund.

This policy ensures that the bundle discount is only applied when the full bundle is kept, helping us maintain fair pricing for all our customers.